Professional Activities
Editorships
- Journal of Business Research (Editorial Board (Services), 2016 - present)
- International Journal of Operations & Production Management (Editorial Board, 2019 - present)
- Industrial Marketing Management (Editorial Board, 2012 - present)
- Journal of Service Management (Editorial Review Board member, 2012 - present)
- Journal of Business & Industrial Marketing (Reviewer, 2011 - present)
Organisations I have been associated with
- Field Service News (2019 - present)
- The Service Community (2017 - present)
Professional Body Memberships
- Academy of Marketing (Member)
- Higher Education Academy (Fellow, 2013 - present)