Publications
Selected publications
- When a child is sick: The role of social tourism in palliative and end-of-life care (Journal article - 2020)
- The Trajectory Touchpoint Technique: A Deep Dive Methodology for Service Innovation (Journal article - 2020)
- Conceptualizing experiential luxury in palliative care: Pathographies of liminal space, cathedral, and community (Journal article - 2020)
- Service Blueprinting: A New Application for Evaluating Service Provision in the Hospice Sector. (Conference Paper - 2016)
- Service(s) Marketing Research: Developments and Directions (Journal article - 2014)
- Service and service systems: Provider challenges and directions in unsettled times (Book - 2014)
- Understanding the relationship between terminal illness and tourism: An exploratory study. (Journal article - 2022)
- Facilitating inter-professional integration in palliative care: A service ecosystem perspective (Journal article - 2021)
- Unlocking the Full Potential of Transformative Service Research by Embedding Collaboration Throughout the Research Process (Journal article - 2023)
- Unlocking the Full Potential of Transformative Service Research by Co-Creating Value (Journal article - 2022)
2024
Beyond the Body Productive: Exploring the Transformative Potential of Self-Tracking
Spence, R., Ashman, R., Patterson, A., & Hunter-Jones, P. (n.d.). Beyond the Body Productive: Exploring the Transformative Potential of Self-Tracking. Sociology.
When the road is rocky: Investigating the role of vulnerability in consumer journeys
Sudbury-Riley, L., Hunter-Jones, P., Al-Abdin, A., & Haenlein, M. (2024). When the road is rocky: Investigating the role of vulnerability in consumer journeys. Journal of the Academy of Marketing Science, 52(4), 1045-1068. doi:10.1007/s11747-024-01011-2
2023
Future proofing palliative and end-of-life care for service users
Al-Abdin, A., Hunter-Jones, P., & Sudbury-Riley, L. (2023). Future proofing palliative and end-of-life care for service users. In Academy of Marketing Conference 2023. Brimingham.
The contribution of hospitality services to person-centred care: A study of the palliative care service ecosystem
Hunter-Jones, P., Sudbury-Riley, L., Al-Abdin, A., & Spence, C. (2023). The contribution of hospitality services to person-centred care: A study of the palliative care service ecosystem. International Journal of Hospitality Management.
Barriers to participation in tourism linked respite care
Hunter-Jones, P., Sudbury-Riley, L., Chan, J., & Al-Abdin, A. (2023). Barriers to participation in tourism linked respite care. ANNALS OF TOURISM RESEARCH, 98. doi:10.1016/j.annals.2022.103508
Unlocking the Full Potential of Transformative Service Research by Embedding Collaboration Throughout the Research Process
Weaver, J., Hunter-Jones, P., & Donnelly, R. (n.d.). Unlocking the Full Potential of Transformative Service Research by Embedding Collaboration Throughout the Research Process. Journal of Service Research. doi:10.1177/10946705231213121
2022
Promoting Innovation in Homelessness and Mental Health Service Design
Sudbury-Riley, L., Spence, C., & Hunter-Jones, P. (2022). Promoting Innovation in Homelessness and Mental Health Service Design. In 53rd Association For Consumer Research Conference. Denver, CO, USA.
Mental Health
Hunter-Jones, P., & Spence, C. (2022). Mental Health. In Encyclopedia of Tourism Management and Marketing (pp. 189-192). Edward Elgar Publishing. doi:10.4337/9781800377486.mental.health
Beyond Ingress: Analyzing and Extending the Meaning of Access to Healthcare
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2022). Beyond Ingress: Analyzing and Extending the Meaning of Access to Healthcare. In Academy of Management Proceedings Vol. 2022. Academy of Management. doi:10.5465/ambpp.2022.12389abstract
Unlocking the Full Potential of Transformative Service Research by Co-Creating Value
Weaver, J., Hunter-Jones, P., & Donnelly, R. (2022). Unlocking the Full Potential of Transformative Service Research by Co-Creating Value. Academy of Management Proceedings, 2022(1). doi:10.5465/ambpp.2022.12479abstract
Understanding the relationship between terminal illness and tourism: An exploratory study.
Hunter-Jones, P., Sudbury-Riley, L., & Al-Abdin, A. (2022). Understanding the relationship between terminal illness and tourism: An exploratory study.. Tourism Management, 88. doi:10.1016/j.tourman.2021.104397
Stakeholders in the palliative and end of life care service ecosystem: a study of the hospice sector
Al-Abdin, A., Hunter-Jones, P., Sudbury-Riley, L., Ryde, A., & Smith, L. (2022). Stakeholders in the palliative and end of life care service ecosystem: a study of the hospice sector. In Charity Marketing Contemporary Issues, Research and Practice. London: Taylor & Francis Ltd.
2021
Advertising healthy eating to young consumers: insights from English and Swedish adolescents
Sherrington, A. M., Oakes, S., & Hunter-Jones, P. (2021). Advertising healthy eating to young consumers: insights from English and Swedish adolescents. JOURNAL OF MARKETING MANAGEMENT. doi:10.1080/0267257X.2021.2000475
Stakeholders in the palliative and end of life care service ecosystem
Al-Abdin, A., Hunter-Jones, P., Sudbury-Riley, L., Ryde, A., & Smith, L. (2021). Stakeholders in the palliative and end of life care service ecosystem. In Charity Marketing (pp. 183-197). Routledge. doi:10.4324/9781003134169-11
Dying-well: the contribution of leisure services to hospice care
Al-Abdin, A., Hunter-Jones, P., Sudbury-Riley, L., & Spence, R. (2021). Dying-well: the contribution of leisure services to hospice care. ANNALS OF LEISURE RESEARCH, 24(3), 340-359. doi:10.1080/11745398.2019.1710717
Facilitating inter-professional integration in palliative care: A service ecosystem perspective
Sudbury-Riley, L., & Hunter-Jones, P. (2021). Facilitating inter-professional integration in palliative care: A service ecosystem perspective. SOCIAL SCIENCE & MEDICINE, 277. doi:10.1016/j.socscimed.2021.113912
Critical discourse analysis and the questioning of dominant, hegemonic discourses of sustainable tourism in the Waterberg Biosphere Reserve, South Africa
Lyon, A., & Hunter-Jones, P. (2021). Critical discourse analysis and the questioning of dominant, hegemonic discourses of sustainable tourism in the Waterberg Biosphere Reserve, South Africa. In Activating Critical Thinking to Advance the Sustainable Development Goals in Tourism Systems (pp. 128-145). Routledge. doi:10.4324/9781003140542-8
2020
Mental health and social tourism: exploring the provider landscape
Hunter-Jones, P., Flatt, S., Crolley, L., & Neary, K. (2020). Mental health and social tourism: exploring the provider landscape. In Handbook of Social Tourism. Edward Elgar Publishing. doi:10.4337/9781788112437.00019
Conceptualizing experiential luxury in palliative care: Pathographies of liminal space, cathedral, and community
Sudbury-Riley, L., Hunter-Jones, P., Al-Abdin, A., Lewin, D., & Spence, R. (n.d.). Conceptualizing experiential luxury in palliative care: Pathographies of liminal space, cathedral, and community. Journal of Business Research. doi:10.1016/j.jbusres.2019.12.004
Introducing the trajectory Touchpoint technique: a systematic methodology for capturing the service experiences of palliative care patients and their families
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2020). Introducing the trajectory Touchpoint technique: a systematic methodology for capturing the service experiences of palliative care patients and their families. BMC PALLIATIVE CARE, 19(1). doi:10.1186/s12904-020-00612-2
When a child is sick: The role of social tourism in palliative and end-of-life care
Hunter-Jones, P., Sudbury-Riley, L., Al-Abdin, A., Menzies, L., & Neary, K. (2020). When a child is sick: The role of social tourism in palliative and end-of-life care. Annals of Tourism Research, 83. doi:10.1016/j.annals.2020.102900
Emotions in tourist experiences: Advancing our conceptual, methodological and empirical understanding
Hosany, S., Hunter-Jones, P., & McCabe, S. (2020). Emotions in tourist experiences: Advancing our conceptual, methodological and empirical understanding. Journal of Destination Marketing & Management, 16, 100444. doi:10.1016/j.jdmm.2020.100444
The Trajectory Touchpoint Technique: A Deep Dive Methodology for Service Innovation
Sudbury-Riley, L., Hunter-Jones, P., Al-Abdin, A., Lewin, D., & Naraine, M. V. (2020). The Trajectory Touchpoint Technique: A Deep Dive Methodology for Service Innovation. Journal of Service Research, 23(2), 229-251. doi:10.1177/1094670519894642
Visioning a hospitality-oriented patient experience (HOPE) framework in health care
Hunter-Jones, P., Line, N., Zhang, J. J., Malthouse, E. C., Witell, L., & Hollis, B. (2020). Visioning a hospitality-oriented patient experience (HOPE) framework in health care. Journal of Service Management, 31(5), 869-888. doi:10.1108/josm-11-2019-0334
5 The difficulties faced by family caregivers when home is the preferred place of death
Sudbury-Riley, L., Hunter-Jones, P., Al-Abdin, A., Lewin, D., Dale, S., & Johnston, K. (2020). 5 The difficulties faced by family caregivers when home is the preferred place of death. In Poster presentations (pp. A10.1-A10). British Medical Journal Publishing Group. doi:10.1136/spcare-2020-pcc.26
71 ‘Is this a conversation about death?’ planning for future care with patients with advanced cancer: examining the feasibility of using the trajectory touchpoint technique for advance care planning. A qualitative study
Lewin, D., Lee, J., Sudbury-Riley, L., Hunter-Jones, P., Mason, S., Nickpour, F., . . . Ellershaw, J. (2020). 71 ‘Is this a conversation about death?’ planning for future care with patients with advanced cancer: examining the feasibility of using the trajectory touchpoint technique for advance care planning. A qualitative study. In Poster presentations (pp. A33.2-A33). British Medical Journal Publishing Group. doi:10.1136/spcare-2020-pcc.91
2019
We needed it sooner, and we needed more of it: A qualitative evaluation of a new Hospice@Home.
Sudbury-Riley, L., Hunter-Jones, P., Al-Abdin, A., Dale, S., Johnston, K., & Lewin, D. (2019). We needed it sooner, and we needed more of it: A qualitative evaluation of a new Hospice@Home.. In National Association for Hospice at Home Conference,. Milton Keynes..
Home as Preferred Place of Death: The Difficulties Faced by Family Carers.
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2019). Home as Preferred Place of Death: The Difficulties Faced by Family Carers.. In 14th International Conference on the Social Context of Death, Dying and Disposal. University of Bath, UK..
The Palliative and End of Life Care Service Ecosystem: A Multi-Stakeholder Analysis.
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2019). The Palliative and End of Life Care Service Ecosystem: A Multi-Stakeholder Analysis.. In International Conference on Palliative Care, Medicine and Hospice Nursing. Vancouver, Canada.
We needed it sooner, and we needed it to be better explained: A qualitative evaluation of a new hospice@home service.
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2019). We needed it sooner, and we needed it to be better explained: A qualitative evaluation of a new hospice@home service.. In 5th International Conference on Palliative Care, Medicine and Hospice Nursing. Vancouver, Canada.
Critical Discourse Analysis and the questioning of dominant, hegemonic discourses of sustainable tourism in the Waterberg Biosphere Reserve, South Africa
Lyon, A., & Hunter-Jones, P. A. (2019). Critical Discourse Analysis and the questioning of dominant, hegemonic discourses of sustainable tourism in the Waterberg Biosphere Reserve, South Africa. Journal of Sustainable Tourism, 27(07), 974-991. doi:10.1080/09669582.2018.1551896
Improving access to hospice and palliative care: how can marketing play a role?
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2019). Improving access to hospice and palliative care: how can marketing play a role?. In 52nd Academy of Marketing Conference. Regent’s University, London..
Introducing the Trajectory Touchpoint Technique: A Systematic Methodology for Capturing the Voices of Palliative Care Service Users.
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2019). Introducing the Trajectory Touchpoint Technique: A Systematic Methodology for Capturing the Voices of Palliative Care Service Users.. In Association for Palliative Medicine’s Supportive and Palliative Care Conference. Harrogate, UK.
We Don’t Know What We Don’t Know! Knowledge and Communication Barriers Still Prevalent Among Palliative Care Patients and Families.
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2019). We Don’t Know What We Don’t Know! Knowledge and Communication Barriers Still Prevalent Among Palliative Care Patients and Families.. In Association for Palliative Medicine’s Supportive and Palliative Care Conference. Harrogate, UK..
11 We don’t know what we don’t know! knowledge and communication barriers still prevalent among palliative care patients and families
Hunter-Jones, P., Sudbury-Riley, L., & Al-Abdin, A. (2019). 11 We don’t know what we don’t know! knowledge and communication barriers still prevalent among palliative care patients and families. In Poster presentations (pp. A13.2-A13). British Medical Journal Publishing Group. doi:10.1136/bmjspcare-2019-asp.34
92 Introducing the trajectory touchpoint technique: a systematic methodology for capturing the voices of palliative care service users
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2019). 92 Introducing the trajectory touchpoint technique: a systematic methodology for capturing the voices of palliative care service users. In Poster presentations (pp. A42.2-A42). British Medical Journal Publishing Group. doi:10.1136/bmjspcare-2019-asp.115
2018
Value Co-creation in End-of-life Care.
Sudbury-Riley, L., Hunter-Jones, P., & Al-Abdin, A. (2018). Value Co-creation in End-of-life Care.. In ANZMAC (Australian and New Zealand Marketing Academy). Adelaide, Australia..
Understanding the impact of alliances in healthcare: The multispecialty community provider model.
Sudbury-Riley, L., Sinton, L., & Hunter-Jones, P. (2018). Understanding the impact of alliances in healthcare: The multispecialty community provider model.. In 78th Annual Meeting of the Academy of Management. Chicago, Illinois..
Understanding the impact of alliances in healthcare: The multispecialty community provider model
Hunter-Jones, P., Sudbury-Riley, L., & Sinton, L. (2018). Understanding the impact of alliances in healthcare: The multispecialty community provider model. In Academy of Management Proceedings Vol. 2018 (pp. 10610). Academy of Management. doi:10.5465/ambpp.2018.10610abstract
Understanding team effectiveness in healthcare: The case of high performance teams
Preece, D., & Hunter-Jones, P. (2018). Understanding team effectiveness in healthcare: The case of high performance teams. In Academy of Management Proceedings Vol. 2018 (pp. 10677). Academy of Management. doi:10.5465/ambpp.2018.10677abstract
What would an effective mental health service look like?
Hunter-Jones, P., Crolley, L., Neary, K., Vazquez, J., Ozkaramanli, D., & Flatt, S. (2018). What would an effective mental health service look like?. Psychologist, 31(5), 4.
2017
Amplifying the voices of young consumers in food advertising research
Sherrington, A. M., Oakes, S., & Hunter-Jones, P. (2017). Amplifying the voices of young consumers in food advertising research. In Young Consumer Behaviour (pp. 246-267). Routledge. doi:10.4324/9781315213590-14
Scoping the Local Landscape of End of Life Care with Routine Data and Qualitative Research
Sudbury-Riley, L., & Hunter-Jones, P. A. (2017). Scoping the Local Landscape of End of Life Care with Routine Data and Qualitative Research. In Hospice UK Conference 2017: Leading, Learning and Innovating. Liverpool.
P-80 Scoping the local landscape of end of life care with routine data and qualitative research
Sudbury-Riley, L., Hunter-Jones, P., Moss, J., & Smith, L. (2017). P-80 Scoping the local landscape of end of life care with routine data and qualitative research. In Generating research, knowledge and outcomes (pp. A38.2-A38). British Medical Journal Publishing Group. doi:10.1136/bmjspcare-2017-hospice.107
The Trajectory Touchpoint Tool: A Deep Dive Methodology into Service Journeys.
Sudbury-Riley, L., & Hunter-Jones, P. (2017). The Trajectory Touchpoint Tool: A Deep Dive Methodology into Service Journeys.. In Global Conference on Service Management.. Volterra, Italy..
Are we any closer to sustainable development? Listening to active stakeholder discourses of tourism development in the Waterberg Biosphere Reserve, South Africa
Lyon, A., Hunter-Jones, P., & Warnaby, G. (2017). Are we any closer to sustainable development? Listening to active stakeholder discourses of tourism development in the Waterberg Biosphere Reserve, South Africa. Tourism Management, 61, 234-247. doi:10.1016/j.tourman.2017.01.010
An Investigation into the Sustainability of the Emergent Alliance and Federation Service System Model in Primary Health Care.
Sudbury-Riley, L., Sinton, L., & Hunter-Jones, P. (2017). An Investigation into the Sustainability of the Emergent Alliance and Federation Service System Model in Primary Health Care.. In 50th Academy of Marketing Conference. Hull.
Alliances and Federations in Primary Health Care.
Sudbury-Riley, L., hunter-jones, P., & Sinton, L. (2017). Alliances and Federations in Primary Health Care.. In Frontiers in Service Conference. New York, USA..
Alliances and Federations in Primary Health Care
Sudbury-Riley, L., Sinton, L., & Hunter-Jones, P. A. (2017). Alliances and Federations in Primary Health Care. In South Cheshire and Vale Royal GP Alliance Conference. Crewe, UK..
An investigation into the emergent Federation and Alliance service system model in primary health care
Sudbury-Riley, L., sinton, L., & Hunter-jones, P. (2017). An investigation into the emergent Federation and Alliance service system model in primary health care. In 15th International Research Symposium on Service Excellence in Management (QUIS15). Porto, Portugal.
The Sustainability of Federation and Alliance Service System Models in Primary Healthcare
Sudbury-Riley, L., hunter-jones, P., & sinton, L. (2017). The Sustainability of Federation and Alliance Service System Models in Primary Healthcare. In 15th International Research Symposium on Service Excellence in Management (QUIS15). Porto, Portugal..
Strategic B2B customer experience management: the importance of outcomes-based measures
Zolkiewski, J., Story, V., Burton, J., Chan, P., Gomes, A., Hunter-Jones, P., . . . Robinson, W. (2017). Strategic B2B customer experience management: the importance of outcomes-based measures. JOURNAL OF SERVICES MARKETING, 31(2), 172-184. doi:10.1108/JSM-10-2016-0350
2016
Tourism experiences through the eyes of a child
Rhoden, S., Hunter-Jones, P., & Miller, A. (2016). Tourism experiences through the eyes of a child. Annals of Leisure Research, 19(4), 424-443. doi:10.1080/11745398.2015.1134337
Customer service for hospitality and tourism
Hunter-Jones, P. (2016). Customer service for hospitality and tourism. Tourism Management, 55, 13-14. doi:10.1016/j.tourman.2016.01.011
Hospices versus Hospitals: Are we funding the right service provider?
Sudbury-Riley, L., Hunter-Jones, P., Menzies, L., Pyrah, M., & Knight, H. (2016). Hospices versus Hospitals: Are we funding the right service provider?. In Academy of Marketing Annual Conference: Radical Marketing. Newcastle.
Every Touchpoint Matters: Developing a Systematic Tool to Measure the Impact of Hospice Services upon Patients, their Families and Carers
Sudbury-Riley, L., Hunter-Jones, P., Menzies, L., Pyrah, M., & Knight, H. (2016). Every Touchpoint Matters: Developing a Systematic Tool to Measure the Impact of Hospice Services upon Patients, their Families and Carers. In 7th International Research Meeting in Business and Management (IRMBAM-2016). Nice, France.
The Impact of Hospice Care Upon Patients, Carers, Families and Friends.
Sudbury-Riley, L., Hunter-Jones, P., Menzies, L., Pyrah, M., & Knight, H. (2016). The Impact of Hospice Care Upon Patients, Carers, Families and Friends.. In Servsig: The Future of Services in the Heart of Europe. Maastricht, The Netherlands.
Service Blueprinting: A New Application for Evaluating Service Provision in the Hospice Sector.
Sudbury-Riley, L., Hunter-Jones, P., Menzies, L., Pyrah, M., & Knight, H. (2016). Service Blueprinting: A New Application for Evaluating Service Provision in the Hospice Sector.. In 118th International Conference on Contemporary Marketing and Management. Venice, Italy.
2015
Hospice blueprinting: An innovative technique for improving service delivery
Sudbury-Riley, L., hunter-jones, P., menzies, L., pyrah, M., & knight, H. (2015). Hospice blueprinting: An innovative technique for improving service delivery. In Hospice UK annual conference: The Art and Science of Hospice Care. Liverpool.
Hospice blueprinting: An innovative technique for improving service delivery.
Hunter-Jones, P., Sudbury-Riley, L., Menzies, L., Pyrah, M., & Knight, H. (2015). Hospice blueprinting: An innovative technique for improving service delivery.. Poster session presented at the meeting of Hospice UK annual conference: The Art and Science of Hospice Care. Liverpool.
Hospice blueprinting: An innovative technique for improving service delivery.
Hunter-Jones, P., Menzies, L., Pyrah, M., Knight, H., & Sudbury-Riley, L. (n.d.). Hospice blueprinting: An innovative technique for improving service delivery.. Poster session presented at the meeting of Hospice UK annual conference: The Art and Science of Hospice Care. Liverpool.
Experiential Learning on Campus
Thompson, E., & Hunter-Jones, P. (2015, July 2). Experiential Learning on Campus. In University of Liverpool Learning and Teaching Conference 2015. University of Liverpool.
An empirical study of youth culture and globalization. Generation Y perceived risks and online purchase behaviour
Hunter-Jones, P., & Yan, S. (2015). An empirical study of youth culture and globalization. Generation Y perceived risks and online purchase behaviour. In 1st IBSS-ULMS Marketing Research Workshop. XJTLU, Suzhou, China.
An empirical study of youth culture and globalization. Generation Y perceived risks and online behaviour
Hunter-Jones, P., & Yan, S. (2015). An empirical study of youth culture and globalization. Generation Y perceived risks and online behaviour. In QUIS 14 International Research Symposium on Service Excellence. Shanghai, China.
The Patient Experience: Lost in Statistical Translation
Hunter-Jones, P., Spence, R., Paul, N., & Pyrah, M. (2015). The Patient Experience: Lost in Statistical Translation. In QUIS 14 International Research Symposium on Service Excellence. Shanghai, China.
2014
The Routledge Handbook of Tourism Marketing
Hunter-Jones, P. (2014). The Routledge Handbook of Tourism Marketing. Tourism Management, 45, 199-200. doi:10.1016/j.tourman.2014.04.011
Changing family structures and childhood socialisation: a study of leisure consumption
Hunter-Jones, P. (2014). Changing family structures and childhood socialisation: a study of leisure consumption. Journal of Marketing Management, 30(15-16), 1533-1553. doi:10.1080/0267257x.2014.930503
Exploring the temporality of consumer vulnerability
Hunter-Jones, P., Baron, S., & Warnaby, G. (2014). Exploring the temporality of consumer vulnerability. In Macromarketing and the crisis of the social imagination. Royal Holloway, University of London, UK.
When citizens and households fall below the level of consumption adequacy: Implications for service in austere and unsettled times.
Warnaby, G., Baron, S., & Hunter-Jones, P. (2014). When citizens and households fall below the level of consumption adequacy: Implications for service in austere and unsettled times.. In Macromarketing and the crisis of the social imagination. Royal Holloway, University of London, UK.
Book Review: The Routledge Handbook of Tourism Marketing
Hunter-Jones, P. (2014). Book Review: The Routledge Handbook of Tourism Marketing. Tourism Management, 45, 199-200.
Editorial for the Special Issue of the International Journal of Tourism Research linked to the PhD Colloquium, Exeter, UK, 2nd–4th April 2012
Hunter‐Jones, P., McCabe, S., Coles, T., & Fyall, A. (2014). Editorial for the Special Issue of the International Journal of Tourism Research linked to the PhD Colloquium, Exeter, UK, 2nd–4th April 2012. International Journal of Tourism Research, 16(4), 313-314. doi:10.1002/jtr.1983
Mapping the methods - Student-friendly guide for using OERs in Social Science Research Methods
Rao, N., Hosein, A., & Hunter-Jones, P. (2014). Mapping the methods - Student-friendly guide for using OERs in Social Science Research Methods. In OER14: building communities of open practice. Newcastle.
Passing the baton: Trusting students with the co-creation and ownership of OERs
Rao, N., Hosein, A., & Hunter-Jones, P. (2014). Passing the baton: Trusting students with the co-creation and ownership of OERs. In HEA Social Science conference annual learning and teaching conference. Birmingham.
Service and service systems: Provider challenges and directions in unsettled times
Baron, S., Hunter-Jones, P., & Warnaby, G. (2014). Service and service systems: Provider challenges and directions in unsettled times. New York: Business Expert Press.
Service(s) Marketing Research: Developments and Directions
Baron, S., Warnaby, G., & Hunter‐Jones, P. (2014). Service(s) Marketing Research: Developments and Directions. International Journal of Management Reviews, 16(2), 150-171. doi:10.1111/ijmr.12014
Students as Consultants
Thompson, E., Hunter-Jones, P., & Barker, A. (2014). Students as Consultants. SCONUL Focus 61.
2013
A review of: ‘Social Tourism in Europe. Theory and Practice’
Hunter-Jones, P. (2013). A review of: ‘Social Tourism in Europe. Theory and Practice’. Tourism Geographies, 15(4), 689-691. doi:10.1080/14616688.2012.726271
Re-energising undergraduate research methods pedagogy in education
Hunter-Jones, P., & Hodgson, J. (2013). Re-energising undergraduate research methods pedagogy in education. In Re-energising undergraduate research methods pedagogy in education. Liverpool Hope University.
The big wheel stops turning: resistance to change in an amusement park.
Chapman, A., & Hunter-Jones, P. (2013). The big wheel stops turning: resistance to change in an amusement park.. In British Academy of Management Annual Conference. Aintree, Liverpool.
Tourism for Everyone: A Review of Social Tourism in Europe
Hunter-Jones, P. (2013). Tourism for Everyone: A Review of Social Tourism in Europe. Tourism Geographies: An International Journal of Tourism Space, Place and Environment, 15(4), 689-691.
Who are vulnerable consumers? 'A question of definition…'
Hunter-Jones, P., Baron, S., & Warnaby, G. (2013). Who are vulnerable consumers? 'A question of definition…'. University of Cardiff.
2012
The Continuum of Learner Disengagement
Hunter-Jones, P. (2012). The Continuum of Learner Disengagement. Journal of Marketing Education, 34(1), 19-29. doi:10.1177/0273475311430801
The Third Sector Responses to Accessible/Disability Tourism
Hunter-Jones, P., & Thornton, A. (2012). The Third Sector Responses to Accessible/Disability Tourism. In Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism (pp. 168-179).
Who do we publish for? Enhancing the student experience… or not…?
Hunter-Jones, P., & Hodgson, J. (2012). Who do we publish for? Enhancing the student experience… or not…?. In HEIR (Higher Education Institution Research Network) 2012. University of Liverpool.
Wine tourism: Chilean wine regions and routes
Hojman, D. E., & Hunter-Jones, P. (2012). Wine tourism: Chilean wine regions and routes. Journal of Business Research, 65(1), 13-21. doi:10.1016/j.jbusres.2011.07.009
Wine tourism: Chilean wine regions and routes
Hojman, D. E., & Hunter-Jones, P. (2012). Wine tourism: Chilean wine regions and routes. JOURNAL OF BUSINESS RESEARCH, 65(1), 13-21. doi:10.1016/j.jbusres.2011.07.009
2011
The role of charities in social tourism
Hunter-Jones, P. (2011). The role of charities in social tourism. Current Issues in Tourism, 14(5), 445-458. doi:10.1080/13683500.2011.568054
An Insider's Guide to Becoming a Business Academic. Questions, Answers and Checklists for New Business Academics
Hunter-Jones, P. (2011). An Insider's Guide to Becoming a Business Academic. Questions, Answers and Checklists for New Business Academics. Liverpool: University of Liverpool.
Business Education Jargon Buster
Cuthbertson, C., & Hunter-Jones, P. (2011). Business Education Jargon Buster. Liverpool: University of Liverpool.
Educated, Affluent, Assertive and IT-Literate? A Study of Parenthood and Generation Y Travel Behaviour
Hunter-Jones, P., & Khogeer, Y. (2011). Educated, Affluent, Assertive and IT-Literate? A Study of Parenthood and Generation Y Travel Behaviour. In A. Patterson, & S. Oakes (Eds.), Academy of Marketing Conference 2011. Marketing Fields Forever. 5-7 July 2011 (pp. na). Liverpool, UK: Academy of Marketing.
Holidays, Employee Health and Wellbeing: An Exploratory Study
Hunter-Jones, P. (2011). Holidays, Employee Health and Wellbeing: An Exploratory Study. In British Academy of Management (pp. .). Birmingham, UK: British Academy of Management.
The Impact of Tourism Research: A Student Stakeholder Analysis of Tourism Journal Articles
Hunter-Jones, P. (2011). The Impact of Tourism Research: A Student Stakeholder Analysis of Tourism Journal Articles. In Advancing the Social Science of Tourism (pp. .). Surrey, UK: University of Surrey.
Traveling with young children: Exploring service failure
Hunter-Jones, P. (2011). Traveling with young children: Exploring service failure. In Quis 12. Advances in Service Quality, Innovation and Excellence (pp. 126-129). Cornell University, USA.
Traveling with young children: Exploring service failure
Hunter-Jones, P. (2011). Traveling with young children: Exploring service failure. In Quis 12. The 12th International Research Symposium on Service Excellence in Management (pp. .). Ithaca, NY: Cornell University.
2010
Consumer vulnerability and exclusion: A study of carers in the tourism marketplace
Hunter-Jones, P. (2010). Consumer vulnerability and exclusion: A study of carers in the tourism marketplace. Journal of Marketing Management, 27(1-2), 165-180. doi:10.1080/02672571003737809
2009
Cultivating Communities of Teaching Practice through HEA Subject Centres
Hunter-Jones, P., McGugan, S., Farley, H., & Reid, C. (2009). Cultivating Communities of Teaching Practice through HEA Subject Centres. In Higher Education Academy Annual Conference (pp. na). Manchester: n/a.
Exploring the Needs of New Lecturers in Business and Management
Hunter-Jones, P. (2009). Exploring the Needs of New Lecturers in Business and Management. In Enhancing the Student Experience through Learning and Teaching (pp. na). Liverpool: n/a.
Great Expectations: Exploring the Visitor Cultural Journey
Hunter-Jones, P., & Wilsher, P. (2009). Great Expectations: Exploring the Visitor Cultural Journey. In J. Cauldwell, H. Andrews, P. Hackett, M. Meadows, & M. Selby (Eds.), Tourism and Leisure: Local Communities and Local Culture in the UK (pp. 185-198). Brighton: LSA Publications.
Student Perceptions of the European Capital of Culture
Hunter-Jones, P., & Warnaby, G. (2009). Student Perceptions of the European Capital of Culture. Liverpool: Impacts 08.
The Experience of Caregivers in the Tourism Marketplace. Round Table: Managing Consumption Experiences
Hunter-Jones, P. (2009). The Experience of Caregivers in the Tourism Marketplace. Round Table: Managing Consumption Experiences. In EURAM 2009 Renaissance and Renewal in Management Studies (pp. 193). Liverpool: n/a.
2008
A Caring Society. A Careless Tourism Industry
Hunter-Jones, P. (2008). A Caring Society. A Careless Tourism Industry. In BAM 2008 Annual Conference (pp. abstract). Harrogate, UK: BAM.
Childhood revisited: Reflections upon the processing of information in an action learning setting
Hunter-Jones, P., & Andrew, P. (2008). Childhood revisited: Reflections upon the processing of information in an action learning setting. In The 3rd Annual Joint University of Liverpool Management School and Keele University Institute for Public Policy and Management Symposium on Current Developments in Ethnographic Research in the Social and Management Sciences (pp. na). Liverpool, UK: ULMS.
Great Expectations: Exploring the Visitor Cultural Journey
Hunter-Jones, P., & Wilsher, P. (2008). Great Expectations: Exploring the Visitor Cultural Journey. In Leisure Studies Association Conference 2008 (pp. .). Liverpool: LJMU/LSA.
Market Research Summary Report: Carleton House Preparatory School, Liverpool
Hunter-Jones, P. (2008). Market Research Summary Report: Carleton House Preparatory School, Liverpool. Liverpool: University of Liverpool.
Student-Linked Visiting Friends and Relatives (VFR) Traffic: Exploring the Customer Journey
Hunter-Jones, P. (2008). Student-Linked Visiting Friends and Relatives (VFR) Traffic: Exploring the Customer Journey. Liverpool: Impacts 08.
The Accidental Opinion Leader. Cross-Cultural Reflections upon Student Generated Tourism Activity
Hunter-Jones, P., & Hojman, D. (2008). The Accidental Opinion Leader. Cross-Cultural Reflections upon Student Generated Tourism Activity. In AMA SERVSIG International Research Conference 2008 (pp. abstract). Liverpool, UK: ULMS.
Wine Tourism in Chile
Hojman, D., & Hunter-Jones, P. (2008). Wine Tourism in Chile. In AMA SERVSIG International Research Conference (pp. abstract). Liverpool: ULMS.
2007
Backpacking Your Way into Crisis
Hunter-Jones, P., Jeffs, A., & Smith, D. (2008). Backpacking Your Way into Crisis. Journal of Travel & Tourism Marketing, 23(2-4), 237-247. doi:10.1300/j073v23n02_18
Backpacking your way into crisis: An exploratory study into perceived risk and tourist behaviour amongst young people
Hunter-Jones, P., Jeffs, A., & Smith, D. (2007). Backpacking your way into crisis: An exploratory study into perceived risk and tourist behaviour amongst young people. Journal of Travel and Tourism Marketing, 23(2/4), under review.
Managing health and safety on international school trips
Hunter-Jones, J., & Hunter-Jones, P. (2007). Managing health and safety on international school trips. Management in Education, 21(1), 8-14. doi:10.1177/0892020607073407
Understanding the relationship between holiday taking and self‐assessed health: an exploratory study of senior tourism
Hunter‐Jones, P., & Blackburn, A. (2007). Understanding the relationship between holiday taking and self‐assessed health: an exploratory study of senior tourism. International Journal of Consumer Studies, 31(5), 509-516. doi:10.1111/j.1470-6431.2007.00607.x
2006
Informal Care, Leisure and Leisure Travel: A UK Perspective
Hunter-Jones, P. (2006). Informal Care, Leisure and Leisure Travel: A UK Perspective. Tourism Culture & Communication, 7(1), 39-48. doi:10.3727/109830406778493560
Wish you were here? A question of access in tourism ethnographic research
Hunter-Jones, P. (2006). Wish you were here? A question of access in tourism ethnographic research. In Current Developments in Ethnographic Research in the Social and Management Sciences Symposium (pp. na). Liverpool: ULMS.
2005
CANCER AND TOURISM
Hunter-Jones, P. (2005). CANCER AND TOURISM. Annals of Tourism Research, 32(1), 70-92. doi:10.1016/j.annals.2004.03.013
Health Tourism: New Opportunities for Destination Development
Hunter-Jones, P. (2005). Health Tourism: New Opportunities for Destination Development. In E. M. Ineson (Ed.), Current Issues in International Tourism Development (pp. 117-126). Newcastle: Business Education Publishers.
Risks and Responsibilities
Hunter-Jones, J., & Hunter-Jones, P. (2005). Risks and Responsibilities. In E. M. Ineson (Ed.), Current Issues in International Tourism Development (pp. 157-169). Newcastle: Business Education Publishers.
Young People, Holiday-Taking and Cancer. The Perceived Effects of Travel Upon Health and Wellbeing
Hunter-Jones, P. (2005). Young People, Holiday-Taking and Cancer. The Perceived Effects of Travel Upon Health and Wellbeing. In A. Flintoff, J. Long, & K. Hylton (Eds.), Youth, Sport and Active Leisure: Theory, Policy and Participation (pp. 150-172). Brighton: Leisure Studies Association.
2004
Young people, holiday-taking and cancer—an exploratory analysis
Hunter-Jones, P. (2004). Young people, holiday-taking and cancer—an exploratory analysis. Tourism Management, 25(2), 249-258. doi:10.1016/s0261-5177(03)00094-3
2003
The perceived effects of holiday‐taking upon the health and wellbeing of patients treated for cancer
Hunter‐Jones, P. (2003). The perceived effects of holiday‐taking upon the health and wellbeing of patients treated for cancer. International Journal of Tourism Research, 5(3), 183-196. doi:10.1002/jtr.427
Managing cancer: the role of holiday taking.
Hunter-Jones, P. (2003). Managing cancer: the role of holiday taking.. Journal of travel medicine, 10(3), 170-176. doi:10.2310/7060.2003.35762
2001
'Holiday-Taking and Health. A Study of The Perceived Effects of Holiday-Taking Upon Patients Treated for Cancer'
Hunter-Jones, P. (2001). 'Holiday-Taking and Health. A Study of The Perceived Effects of Holiday-Taking Upon Patients Treated for Cancer'. (PhD Thesis, Manchester Metropolitan University).
1999
Book Review: Consumer Behaviour in Tourism
Hunter-Jones, P. (1999). Book Review: Consumer Behaviour in Tourism. Journal of Vacation Marketing, 5(4), 408-409. doi:10.1177/135676679900500412
1998
The environment matters
Hunter-Jones, P. (1998). The environment matters. Annals of Tourism Research, 25(3), 753-755.
1997
Tourism and Culture, Towards the 21 st Century
Hunter-Jones, P., & Frochot, I. (1997). Tourism and Culture, Towards the 21 st Century. Journal of Vacation Marketing, 3(2), 177-179. doi:10.1177/135676679700300208
Book Reviews: Health and the International Tourist
Hunter-Jones, P. (1997). Book Reviews: Health and the International Tourist. Journal of Vacation Marketing, 3(4), 373-374. doi:10.1177/135676679700300409
Sustainable tourism
Hunter-Jones, P. (1997). Sustainable tourism. Annals of Tourism Research, 24(2), 477-478. doi:10.1016/s0160-7383(97)80024-2
Undated
Key Challenges and Opportunities in Tourism Research
Hunter-Jones, P. (n.d.). Key Challenges and Opportunities in Tourism Research. University of Chester, UK.
The role of UK charities in social tourism provision
Hunter-Jones, P. (n.d.). The role of UK charities in social tourism provision. University of Surrey, School of Management Building.