Research
Disruptive Technology and Digitalisation Adoption for Decision-Making and Decision Intelligence
1 - Examining how adopting disruptive technologies and digitalisation influences decision-making processes and their decision intelligence capability at both the organizational and individual levels, focusing on how technology shapes strategic choices, operational efficiency, and personal decision-making skills within firms.
2 - Mapping the organizational processes for adopting, integrating, and implementing disruptive technologies and digitalisation
Operational Excellence
1 - Assessing operational excellence in healthcare organizations across three stages: pre-implementation (readiness), implementation (rollout), and post-implementation (reflection), focusing on the impact of OPEX on quality and efficiency.
2 - Examining organizational experiences with implementing operational excellence approaches including lean thinking and Six Sigma, to understand behvaioural nuances and outcomes across various sectors.
Transformative service research
1 - Investigating how sharing economy can improve access to livelihood-enhancing goods for households at the base of the economic pyramid
2 - Exploring how innovative business models and entrepreneurship can help alleviate financial barriers, enabling access to essential goods and services that improve livelihoods for low-income households
Research groups
Research grants
Post-Consumer Resin - Understanding the quality-performance linkage for packaging
UK RESEARCH AND INNOVATION
November 2020 - June 2024