2025 Spring Servitization Conference and Doctoral Symposium

Join the 2025 Spring Servitization Conference and understand how organisations develop and adapt their business models through servitization and advanced services.

Date: 12-14 May 2025

Time: Check the conference website 

Cost: 

  Early Bird Registration Late Registration
Academics/corporate £560 £670
PhD students £390 £390

Place: 

  • Day 1 - Servitization Doctoral Symposium at the University of Liverpool Management School, Chatham Street, L69 7ZH – Marketing Suite (Ground Floor)

  • Day 2 and 3 - Spring Servitization Conference at The Spine Building, 2 Paddington Village, Liverpool L7 3FA

Event

The University of Liverpool Management School is thrilled to host the 2025 Spring Servitization Conference (SSC2025), the biggest and longest-running research conference on servitization established in 2010.

With the overall theme, ‘Evidencing Productivity and Sustainability through Servitization: The Role of Suppliers, Intermediaries, Customers and Competitors‘, SSC2025 will bring together the world’s leading researchers, practitioners and doctoral students to debate and engage with the theory and practice of servitization.

SSC2025 will comprise the Servitization Doctoral Symposium (Monday 12 May) at the University of Liverpool Management School and the main Spring Servitization Conference (Tuesday 13 May and Wednesday 14 May) at The Spine Building.

SSC2025 is a joint conference led by Aston University in partnership with The Advanced Services Group, UK Research and Innovation’s Economic and Social Research Council and the University of Liverpool.

What is servitization?

Servitization is a transformational process where manufacturers shift their business models, evolving from being product-centric to service-centric companies to build new and multiple revenue streams.

Why join SSC2025? 

Join the symposium on the first day to gain access to fresh, new insights from PhD students as they share their original research and scholarly resources on topics of sertivitization, including product-service systems, services-centric business models and service-dominant logic. 

The main conference, taking place in two days, is designed to encourage extensive debate and bridge research theory and industrial practice. It’s an excellent opportunity for you to hear from:

  • A select number of contributors who will present and discuss their original work
  • Senior executives of leading manufacturing businesses
  • Leading academics in the field who will engage in sessions dedicated to early stage research, debates around emergent research themes and poster reviews of proposed projects and doctoral research.

As the largest conference on servitization, SSC2025 is also a fantastic avenue for you to build new connections with experts, businesses and industry leaders.

Who can join SSC2025?

This event is open to everyone interested in the conversation around servitization, especially academics, researchers and doctoral students in the field. Businesses, policymakers and industry leaders are also encouraged to join.

Call for Papers

Abstracts are invited on all aspects of servitization, preferably those related to this year's theme, Evidencing Productivity and Sustainability through Servitization: The Role of Suppliers, Intermediaries, Customers, and Competitors.

Please submit an extended abstract of 1,000 words including any figures, tables and references via the conference website. Submissions will open at the end of November.

Go to the conference website for full abstract guidelines and submission 

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