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About

Dr. Ismail has MSc and a PhD in Education Technology, along with an FHEA from Advance HE. Her current role is as a lecturer at the Centre of Educational Development and Support (CEDS) at the University of Liverpool. She is a Lecturer in Digital Education and Innovation. Besides, she is the Academic-Pedagogical Lead at CEDS. Her area of expertise lies in bridging the gap between technology and pedagogy in the online learning environment through various pedagogical approaches, including Games-Based Learning (GBL). In research, she has actively participated in numerous national and international Technology-Enhanced Learning (TEL)-related projects spanning countries such as Indonesia, Kenya, Malaysia, the Middle East (Egypt, Saudi Arabia), Myanmar, Thailand, and the USA. In Kenya, she worked with Health Professionals (HPs) to utilize low-technology communication methods in rural areas. In Thailand, she was involved in the development of digital games to integrate technology into the sex education curriculum. Enterprise, she took part in developing and commercializing Child Witness Interview Simulation (CWIS) across police forces in the UK. With the increasing requirements to develop academics in the era of Artificial Intelligence (AI), she has led the delivery of workshops in the global south to equip academic skills and knowledge to embed AI in teaching and research.. Furthermore, she is a qualitative researcher and teaches qualitative research methods including Systematic Reviews and the phenomenological approaches and their applications using Qualitative Data Analysis Software (QDAS) such as NVivo, Atlas.ti, and Dedoose. Additionally, she has a parallel technical curriculum as a Microsoft Certified Trainer (MCT), Microsoft Certified Educator (MCE), and is a qualified Training Assessor in Assessment and Quality Assurance (TAQA).