Further support and contacts
See our list of contact details for any support you may need while you settle into life at Liverpool.
Academic registration queries
Raise a support ticket or live chat with the team via the Student Life online portal. You'll need to have registered for your Managed Windows Service (MWS) account to get in touch in this way.
Alternatively, you can contact the Student Administration and Support team via their support form.
Careers and Employability
Our team of career coaches and employability experts are here to support you, providing tailored experiences and valuable skills to thrive throughout university and into your early career.
Website: liverpool.ac.uk/careers
Email: careers@liverpool.ac.uk
Department information
Joining us in September 2025? Check back for departmental welcome information soon.
Disability advice and guidance
We encourage you to connect with our Disability Advice and Guidance team as early as possible to access any support you may need while studying with us. Simply upload your supporting documentation to the Student Services HUB. Our team will then reach out to discuss your specific needs. We're here to help you succeed, so don’t hesitate to get in touch.
Telephone: +44 (0)151 795 1000
Email: disteam@liverpool.ac.uk
Website: liverpool.ac.uk/studentsupport/disabled-students
Fees, scholarships and bursary queries
For fees, scholarships and bursaries queries, including support regarding the payment of fees.
Telephone: +44 (0)151 794 6777
Email: feesenq@liverpool.ac.uk
IT support
For queries relating to Managed Windows Service (MWS) registration, Duo Two Factor Authentication, emails and other IT support.
Telephone: +44 (0)151 794 4567
Support: servicedesk.liverpool.ac.uk
Website: liverpool.ac.uk/csd/quickstart
International advice and guidance
Adjusting to life in a new country can be exciting but challenging. Our team is here to make your transition smoother. We offer support with everything from settling into UK life to visa advice and working while studying. Whatever you need, we're here to help you feel at home.
Website: liverpool.ac.uk/studentsupport/book-an-appointment/teams/international-advice-and-guidance
Email: iagteam@liverpool.ac.uk
For queries relating to immigration documents and collecting your Biometric Residence Permit (BRP) contact:
Email: visa.collection@liverpool.ac.uk
Money advice and guidance
Managing your finances while studying can be tough and we understand that everyone’s financial situation is different. Our money advisers provide tailored advice and support, helping you navigate any financial challenges you might face.
Telephone: +44 (0)151 795 1000
Email: money@liverpool.ac.uk
Website: liverpool.ac.uk/studentsupport/money-advice
Research degree administration team
Email: rda@liverpool.ac.uk
Student Services
We're here to help if you need support while studying. You can get assistance with your studies, help with health and wellbeing, financial advice and more.
Telephone: +44 (0)151 795 1000
Email: sscrec@liv.ac.uk
Website: https://www.liverpool.ac.uk/studentsupport
Wellbeing advice and guidance
Your wellbeing matters to us. Our Wellbeing team offers advice, information, and one-to-one support on a range of personal and social issues. Whether on campus or remotely, our wellbeing advisers are available to provide confidential, non-judgemental support whenever you need it.
Telephone: +44 (0)151 795 1000
Email: advice@liverpool.ac.uk
Website: liverpool.ac.uk/studentsupport/mental-wellbeing