The guide is called 'When to Refer'. It outlines common scenarios that students often raise with staff, suggesting appropriate responses for staff and the most appropriate services to refer students to.
We advise all staff not to provide students with their home contact details. If you feel that it is important for a student to be able to contact someone outside of normal hours, the University is currently working in partnership with Health Assured. Health Assured offers students a free confidential advice line, with help available to talk through any problem, 24 hours a day, 365 days a year.
Students can call the free helpline on 0800 028 3766
For more information please click here