If you are in immediate danger, please call 999. If you are unable to talk, please remain silent and press 55. There will be a recorded message and you must press 55 again to confirm you need help.
How to report an incident
We encourage students to report bullying, harassment, sexual misconduct, hate crime, assault or discrimination by using this quick and simple reporting tool. You can report any incident through our online platform, Report + Support.
We understand that reporting an incident can be daunting, so you can choose to report anonymously.
Emergency help – ring 999
There are four emergency services to which 999 calls may be routed once you have talked to an operator. These services are
- Police
- Ambulance
- Fire
- HM Coastguard.
Feeling unwell?
If you are feeling ill and are concerned ring NHS on 111. They are available 24 hours a day, 7 days a week.
To get help from NHS 111, you can:
- Go online to nhs.uk
- Call 111 for free from a landline or mobile phone.
Mental health support
In an emergency, or if you don’t feel that you can keep yourself safe, go to accident and emergency (A&E), or call 999 for an ambulance. Or, you can contact your local NHS mental crisis line:
- If you're in Liverpool call 0800 145 6570
- If you're outside of Liverpool, find your local mental health crisis line on the NHS website
If you're not in need of immediate medical treatment and unsure what the best option is for you, call NHS 111 who can advise you.
Many students find it helpful to call a listening service:
- Samaritans call 116123 (24 hours, 365 days a year)
- Papyrus call HopelineUK 0800 068 41 41 (9am-midnight, every day)
We also strongly recommend you see your GP as soon as possible.
If you have thoughts about harming yourself or ending your life but do not feel you are at immediate risk, Student Services offers a range of support that includes wellbeing practitioners, counsellors, and mental health advisers. Email the team at advice@liverpool.ac.uk, or call 0151 795 1000 between 9am and 5pm Monday to Friday.