Direct debits

Looking to cancel or pause your direct debit payments? Complete the form below and we will process your request.

Direct debit information

Students and Non-University premium only direct debit subscriptions are due on the 5th day of every month. If the bank returns a failed payment on your account, we will contact you and ask you to make a manual payment for that month. In the meantime, we will suspend your membership and you will be denied access to the facilities until payment is made. This does not mean that we will automatically cancel your membership. At the Business Support & Membership Officer’s discretion members may cancel or suspend their membership with immediate effect (written evidence must be provided) for the following circumstances: medical incapacitation; redundancy; job relocation. Direct debit payments will continue to be debited each month until you cancel in writing.