Researcher engagement

Researcher engagement seeks frictionless research through effective engagement with the research community – so that researchers focus fully on research, without distraction.

Frictionless research

A relatively new initiative, our key strategies for researcher engagement include:

Working with the community to understand researchers' IT service needs to ensure services are fit for purpose
Building strategic relationships with key suppliers to achieve better value for money and reduce lead time to implementation
Implementation of robust procedures to ensure research service quality, from project inception to completion, with effective management and monitoring.

Sitting within IT Services, our team are well positioned to advocate for researchers, working with technical teams, Business Partnering, and others to deliver better technical solutions to research problems. The research ecosystem is broad - we seek to better connect researchers with resources, working closely with key teams to streamline services, eg Research Support Office, libraries (Research Data Management), and information security.

Integral to our work is a pragmatic Researcher Practice model which identifies opportunities for progress. Our central ethos is to minimise any difficulties and maximise potential benefits through early engagement and consultancy, so that researchers focus fully on developing world-leading research and impact.