Behind the Screen

Behind the Screen is a content series that offers a glimpse into the inner workings of IT Services. Here you'll meet various members of our team, gain insight into our strategy as the University works towards Liverpool 2031, and get expert opinions on the latest tech developments. 

Why you need to be aware of your OneDrive storage limitsWhy you need to be aware of your OneDrive storage limits

Why you need to be aware of your OneDrive storage limits

Tips from our experts on keeping your OneDrive storage at a good level so your data stays safe.

Posted on: 20 February 2025

'There isn’t always a clear answer, but if I can’t help, I’ll find someone who can'

'There isn’t always a clear answer, but if I can’t help, I’ll find someone who can'

Bronagh O’Loan, our Information Security Analyst, loves a good process document, playing detective at work, and stockpiling chocolate bars.

Posted on: 19 February 2025

PaperCut: The new software inside our printersPaperCut: The new software inside our printers

PaperCut: The new software inside our printers

During summer 2024, IT Services moved our University’s Ricoh Multi-Functional Devices (MFDs) over to new software, PaperCut.

Posted on: 6 February 2025

One year of Panopto – A year of capturing your lecturesOne year of Panopto – A year of capturing your lectures

One year of Panopto – A year of capturing your lectures

In IT Services we’re always looking to improve your digital experience at our University by rolling out the best new technology. But sometimes things do go wrong and then the team are ‘all hands on deck’ to keep you working and studying at your best.

Posted on: 13 January 2025

Our 2024 IT projects and collaboration highlightsOur 2024 IT projects and collaboration highlights

Our 2024 IT projects and collaboration highlights

As 2024 comes to a close, IT Services is proud to reflect on our achievements, updates, and collaborations that have shaped this year. We couldn’t possibly list everything that has happened, but here’s a look back at some of the IT project highlights for the University this year:

Posted on: 18 December 2024

Inclusive working using assistive technologyInclusive working using assistive technology

Inclusive working using assistive technology

The theme of Disability History Month 2024 is Disability, Livelihood and Employment. For our feature we are focussing on the incredible work of our own Assistive Technology Specialist, Ste Summers.

Posted on: 26 November 2024

Building My Liverpool – From problems to portal Building My Liverpool – From problems to portal

Building My Liverpool – From problems to portal

In IT Services we’re always looking for the best way to improve your digital experience at our University by solving problems with innovative solutions.

Posted on: 26 November 2024

‘Relax, focus but don’t worry too much and remember there’s always tomorrow’‘Relax, focus but don’t worry too much and remember there’s always tomorrow’

‘Relax, focus but don’t worry too much and remember there’s always tomorrow’

Things are changing for IT Services. We have said goodbye to our Chief Digital Information Officer, Dan Lawrence. Until a permanent replacement is found, Mark Hilditch and Andy Dolben from our Senior Management team have stepped up to run things. We asked them a few questions so you can get to know them better.

Posted on: 28 October 2024

Reclaiming narratives in tech this Black History MonthReclaiming narratives in tech this Black History Month

Reclaiming narratives in tech this Black History Month

October is Black History Month, and this year’s theme is Reclaiming Narratives giving us the opportunity to recognise and correct the stories we tell about Black history and culture.

Posted on: 24 October 2024

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