Support during your first few weeks and beyond

There is a wealth of support available to you during your time here.

Student Intranet

The English and School of the Arts student intranet sites will be the first port of call for information about your programme or academic matters. We recommend that you bookmark these sites so that you can refer back to them during the course of your studies. 

'How to' videos

Need help navigating online tools such as Canvas, Liverpool Life and Teams? Take a look at the following videos:

Your Academic Advisor

You will be assigned a named academic member of staff as your Academic Advisor. Their role is to develop a relationship with you, to provide information, advice and guidance on academic matters, and to direct you to further sources of information on both academic and non-academic matters.

Your advisor’s details can be found on Liverpool Life.

Student Support Centre

As a student in the School of the Arts, you will have access to a dedicated Student Support Centre. The friendly team can help you with:

  • Day-to-day queries relating to registration, modules, timetabling or assessment;
  • Study abroad queries, whether you’re an incoming or outgoing student;
  • Support with employability or finding work placements;
  • Academic, pastoral and wellbeing issues through our Learning and Teaching Support Officers (LTSOs). 

The Student Support Centre is open 9:00am-4:30pm, Monday to Friday, and you can access support in the following ways:

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