Student welfare

We want you to have an exceptional experience while you're studying with us, but we understand that sometimes difficulties occur. Discover how the University can support you.

You'll have access to regular individual tutorials with your tutors throughout your studies, and this should be your first point of contact if you have any difficulties.

Your tutor can offer a listening ear and, if necessary, guide you through the University processes and direct you to the correct services outside of the English Language Centre. Services might include:

• The University’s Student Services Team
• The University’s confidential Counselling Service.

Central University services can give you advice and support on non-academic issues including finance, disability, mental health and specialist support for international students.

The Counselling Service offer lots of self-help information and works with the library to run KnowHow workshops, giving helpful information about mindfulness, positive anxiety and managing stress.